Career

Receptionist – Head of Apartment Reception (m/f)
We are looking for a receptionist / head of reception in Seget Donji. The job includes:

welcoming and checking in guests
checking out guests and charging for services
issuing room keys/cards
providing information about services and house rules
providing information about the city, transport, attractions, and events
keeping records of arrivals and departures
handling reservations (by phone, e-mail, online systems)
issuing invoices and managing the cash register
preparing daily reports on occupancy and revenue
cooperation with housekeeping regarding room status
cooperation with maintenance in case of technical issues
handling guest complaints and problems
organizing additional services (taxi, wake-up calls, restaurant reservations, excursions)
ensuring a pleasant stay for guests
maintaining the cleanliness and orderliness of the reception area
complying with safety procedures

Job Type
Temporary, Permanent

Required Education, Knowledge, and Skills

good computer skills
excellent knowledge of English and German; additional languages are an advantage
strong communication skills
organizational skills
minimum of 1 year of experience working at a reception desk or in similar positions

Required Education Level
High school, Bachelor’s degree, Professional Bachelor’s degree

Driving License
Category B

Digital Skills
Word, Excel, PowerPoint, Internet, Outlook

Languages
English (B2), German (B2)